FAQ

How do I choose the right product option?

Review the option names and product details carefully before ordering. If you are unsure about metal, size or another option, contact us with the product link.

How long will my order take?

Timing depends on the product, selected options, preparation requirements and destination. Review the product information and shipping page for the most relevant details.

Do you offer free shipping?

We offer free shipping on eligible orders. Available shipping arrangements are shown during checkout.

Can I request a custom design?

Yes. Visit our Custom Design page or contact our team with your ideas and reference images.

Can I return an item?

Return eligibility depends on the product and order configuration. Please review our Returns & Exchanges page and contact us before sending anything back.

How should I care for my jewellery?

Keep jewellery away from harsh chemicals and strong impact, store pieces separately, and clean gently when appropriate. See our Jewellery Care Guide for more information.

How can I contact Everclover Diamond?

Email lx939011986@gmail.com or call 18566253731.